Privacy Policy

Effective Date: 29 June 2025

Navida Biotech (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data when you interact with our website www.navidabiotech.in (the “Website”), in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data Controller

The data controller for the processing of your personal data is:

Navida Biotech

A-152 Ramnagaria Road, Opposite SKIT College, Gate no 1, Jagatpura, Jaipur, India

Email: sales@navidabiotech.in

2. What Data We Collect

We may collect and process the following personal data:

a. Information You Provide to Us:

Name

Email address

Phone number

Postal address

Health-related product inquiries

Payment details (when placing orders)

b. Automatically Collected Data:

IP address

Browser type and version

Pages visited

Time and date of your visit

Device and OS information

Cookies (see Section 6 below)

3. How We Use Your Data

We use your personal data for the following purposes:

To process and fulfill orders

To respond to your inquiries and customer support requests

To send transactional or service-related communications

To provide information about products or services you requested

To improve website functionality, user experience, and security

To comply with legal obligations or regulatory requirements

Legal Bases for Processing (as per GDPR):

Consent (for marketing and cookies)

Contractual necessity (e.g., processing an order)

Legal obligation

Legitimate interest (e.g., improving services or security)

4. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your data with:

Service providers (e.g., payment processors, hosting services)

Legal or regulatory authorities, when required by law

Logistics and courier companies (for order fulfillment)

All third-party providers are bound by data processing agreements to ensure your data is kept secure and confidential.

5. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure appropriate safeguards (e.g., Standard Contractual Clauses or adequacy decisions) are in place to protect your information.

6. Cookies

Our Website uses cookies to enhance your browsing experience. You can manage or block cookies through your browser settings.

Types of Cookies We Use:

Essential cookies

Performance cookies

Functional cookies

Analytics cookies

You can read more in our separate [Cookie Policy].

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law (e.g., for tax or compliance purposes).

8. Your Rights (as per GDPR)

You have the right to:

Access your personal data

Request rectification or erasure

Restrict or object to processing

Data portability

Withdraw consent at any time

Lodge a complaint with your local Data Protection Authority (DPA)

To exercise any of these rights, please email us at sales@navidabiotech.in.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or misuse.

10. Children’s Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect data from anyone under this age without verified parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Website with the “Effective Date” stated at the top.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Navida Biotech

A-152 Ramnagaria Road, Opposite SKIT College, Gate no 1, Jagatpura, Jaipur, India

Email: sales@navidabiotech.in